General Information - Training Academy
At our Training Academy, we strive to provide an exceptional learning experience for all participants. Below, you will find key information about course applications, registrations, cancellations, fees, and more. Please review this carefully to ensure a smooth training process.
Applications
To ensure an optimal learning environment, we limit attendance to 16 participants per course. This allows for an interactive experience and guarantees quality engagement with trainers.
To secure your spot, please submit your application at least 20 working days before the course start date. You can easily apply through our online booking platform.
Registrations & Confirmation
Once your application is received, we will send you a quotation. To confirm your registration:
- Accept the quotation.
- Provide an official purchase order number (if your organization holds an credit account with SABS), or send proof of payment.
Upon receiving the necessary documents, we will confirm your booking via email. Please ensure all registration steps are completed before the course starts to avoid delays.
Cancellations & Postponements
Should you need to cancel your booking, we require written notice at least 10 working days prior to the start of the course. Cancellations made after this period will incur a 50% cancellation fee. If you fail to attend without prior notice, the full course fee will apply.
Please note that we reserve the right to cancel or postpone any course if there are insufficient participants. In such cases, we will inform you as early as possible.
Course Fees & Payments
Course fees are charged per person, per module, and are due in advance. Payments can be made via electronic transfer, credit card, or cash. Proof of payment must be submitted at least 10 working days before the course begins.
- Discounts: A 10% discount is available if three or more participants from the same organization attend the same course, paid for simultaneously.
- Tax Invoices: A tax invoice will be issued after service delivery upon receipt of an official purchase order or payment.
Travel & Accommodation
Participants are responsible for arranging their own travel and accommodation. For your convenience, we can provide a list of recommended hotels and guesthouses near the training venue upon request.
Course Presentation & Attendance
Courses are conducted in English and delivered through a combination of lectures, videos, group activities, and hands-on exercises to ensure a rich learning experience. 100% attendance is required for certification.
For multi-module courses, participants must complete modules in the prescribed sequence (e.g., Module 1 before Module 2).
In-House Training
We offer customized in-house training to meet the specific needs of your organization. To arrange this, please submit a written request including your preferred training dates, and we will provide a tailored quotation.
- In-house sessions can accommodate a minimum of 10 delegates at a time.
- The client must provide a suitable training venue with audiovisual equipment, projectors, flip charts, and refreshments.
Accreditation & Certification
Our auditing courses for ISO 9001, OHSAS 45001, and ISO 14001 are accredited by SAATCA (Reg. no. 003).
For certification purposes, 100% attendance is mandatory. Courses that require examinations have a pass mark of 70%. Participants scoring between 50-69% may retake the exam once within four months at no extra charge. Scores below 50% will require the participant to retake the course at a discounted rate.
Participants who meet all course requirements will receive their certificates within three months of completing the course. Requests for re-issuance of certificates beyond this period will incur a fee of R500 (VAT exclusive).
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